Frequently Asked Questions (FAQs)
What is Smart Restoration?
Smart Restoration is a specialized platform dedicated to offering premium hair products and supplements. Our mission is to provide effective solutions for individuals looking to enhance and restore the health and beauty of their hair.
Are your products suitable for all hair types?
Yes, our products are formulated to cater to a wide range of hair types. However, we always recommend reading the product description and ingredients list to ensure it meets your specific needs.
How do I know which product is right for me?
Each product on our website comes with a detailed description, including its benefits and key ingredients. If you're unsure, feel free to contact our customer support team for personalized recommendations.
Are your hair supplements safe to consume?
Absolutely! Our supplements are formulated with natural ingredients and have undergone rigorous testing for safety and efficacy. However, if you have any underlying health conditions or are on medication, we advise consulting with a healthcare professional before use.
How long does it take to see results?
Results can vary from person to person. Some users might notice improvements within a few weeks, while others might take a couple of months. Consistency is key to achieving and maintaining optimal results.
Do you test your products on animals?
No, Smart Restoration is committed to ethical practices. We do not test our products on animals and ensure our suppliers uphold the same standards.
What if I experience an adverse reaction to one of your products?
We prioritize the safety and satisfaction of our customers. If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional. Please also contact our customer service team to report the issue.
Are your products color-safe for dyed or treated hair?
Absolutely! We understand the importance of maintaining the vibrancy and integrity of color-treated hair. Our products are specially formulated to be color-safe, ensuring that they will not strip or fade your hair color. However, as with all hair care products, we recommend conducting a patch test before full application, especially if you've recently colored your hair. This way, you can be confident in the compatibility of our products with your specific hair color treatment.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor your order's delivery status on our website.
What is your return and refund policy?
We offer a 30-day return policy on unopened products. If you're not satisfied with your purchase, please contact our customer service team for return instructions and potential refunds.
How can I get in touch with customer support?
Our dedicated customer support team is available to assist you. Simply navigate to the "Contact Us" section of our website for details on how to reach out.